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A guide on how we work with you

06 May 2024

Designing and building a website for you involves close collaboration between you and us to ensure that the final product meets your needs and expectations. Here's our approach outlining the key steps involved, including our aftermarket support:

Initial Consultation and Scoping Phase

  • We begin with an initial consultation with you. This can be over a video call or in person, and allows us to understand your business objectives, target audience, branding guidelines, and specific requirements for your website.
  • We will guide you through a thorough discovery phase, which involves asking questions, conducting research on your industry and competitors, and gathering any existing materials or content that will be used in the website design.
  • The more information you have about your business, the more efficient we will be. However, we can help you with branding and copy writing, too.

Planning and Strategy

  • Based on your information, we create a project plan and a strategy for your website. This includes defining the website's structure, features, functionality, and overall design direction.
  • We collaborate to establish project timelines, milestones, and deliverables, also ensuring that we have clear communication from day one. We also establish expectations to ensure a smooth workflow throughout the project.

Design Concept Development

  • Our designer creates initial design concepts or wireframes for the website, incorporating your branding elements, colour schemes, and visual style preferences.
  • You provide feedback on the design concepts, and our designer iterates on the designs based on the feedback until a final design direction is approved.

Website Development

  • Once the design direction is finalised, we begin the development phase, translating the approved designs into functional web pages based on the Joomla Content Management System.
  • Content creation and integration take place during this phase, including text, images, videos, and any other multimedia elements provided by you.
  • We build you a responsive website, ensuring that it displays optimally on various devices and screen sizes.

Testing and Quality Assurance

  • Our team conducts thorough testing of website website across different browsers, devices, and operating systems to identify and resolve any compatibility issues or bugs.
  • User experience (UX) testing is also performed to ensure that your website is intuitive and easy to navigate for visitors.

Client Review and Revisions

  • Your completed website will be presented to you for review and feedback. You can request revisions or changes to ensure that the final product meets your expectations.
  • We implement any requested revisions and refinements to your website, iterating as necessary until you are satisfied with the result.

Launch and Deployment

  • Once you approved your website, it is prepared for launch and deployment to the live server. Domain registration, hosting setup, and any necessary configurations are completed by us and/or in collaboration with you.
  • Your website wil be made publicly accessible, and any final checks are performed to ensure that everything is functioning correctly.

Aftermarket Support and Maintenance

  • After your website has been launched, we provide ongoing support and maintenance to you. This may include regular software updates, security patches, and backups to ensure the website remains secure and up-to-date.
  • We also offer training for you and your staff, technical support and assistance for any questions, issues, or additional features you may require post-launch.
  • Service level agreements (SLAs) and support contracts may be established to formalise the ongoing relationship between you and us. Otherwise, we simply track our time and invoice you regularly for the services.

Search Engine Optimisation

We optimise your site for search engines right from the beginning. Organic search engine optimisation requires thoughtful copy writing with your client audience in mind. We do this naturally and help you advise you what you need to consider regarding content structure, keywords, content, etc.

We are priding ourselves by developing top ranking sites to our clients by working very sharply, rather than charging madly and hoping for the best.

Your success is our success. Contact us for more details.

Founder MC4-IT